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If y'all need support during these uncertain times, submit the following form and we'll look into options for you. Please provide specific details regarding your issue or asking, such as:

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Due to privacy concerns and restrictions, nosotros unfortunately can't provide you lot with administrative control of the site. All the same, if an immediate family member or legal representative completes the course below, nosotros may be able to grant Billing permissions so the site tin remain active or cancel any agile subscriptions.

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• Make certain it'southward what y'all really desire to do.

• Take a few steps to set. For instance, you'll need to abolish all subscriptions offset.

One time y'all submit your request, y'all'll receive an email from our team to verify your account access and ostend that this request wasn't made in mistake.

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Earlier you lot provide your government issued ID below, did yous know that y'all can submit a request to delete your account to Squarespace hither (without providing your ID)? This class is only for people who have lost access to: (one) their Squarespace account; or (ii) the e-mail accost associated with their Squarespace business relationship.

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{ "superlative::memberareas:billingsignup":"New Release Team (Chat)", "top::memberareas:creatingmemberareas":"New Release Team (Chat)", "top::memberareas:managingmemberareas":"New Release Team (Chat)", "top::media:video-storage":"New Release Squad (Conversation)" }

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Uploading and managing files

You tin can upload, reuse, rename, and delete files from any link editor.

File uploads must exist 20 MB or smaller.
Files added elsewhere, like gallery block images or CSS files, aren't stored in the link editor.

Watch a video

Open a link editor

If yous aren't certain how to add a link, visit the guide for the type of link you desire to add, then render to this guide for details on file direction:

Text links
Navigation links
Image clickthrough URLs
Push button blocks
Cover folio actions

Upload a new file

To upload a new file:

In the link editor, click in the URL field.
Click the File tab.
Click Upload File to choose a file from your computer, or elevate a file into the Upload File area.
Afterwards uploading, click the file in the list. A checkmark appears beside the chosen file.
Click Save, then click Apply or Relieve.

Link to an existing file

To link to a file you uploaded previously:

In the link editor, click in the URL field.
Click the File tab.
Search for the file you want to attach to the link. All files uploaded to your site appear above the Upload File area.
Click the file in the listing. A checkmark appears abreast the chosen file.
Click Relieve, and then click Apply or Save.

Edit a file proper noun

To edit the proper name of a file you uploaded:

In the link editor, click in the URL field.
Click the File tab.
Find the file in the list and hover over it, then click ...
Click Rename.
Enter a new proper noun, and so click Save.
Click Utilise or Save.

Delete a file

To delete a file:

In the link editor, click in the URL field.
Click the File tab.
Notice the file in the list and hover over it, so click ...
Click Delete, then click Delete once again to ostend.
Click Save, then click Apply or Salve.

Note: Later on you delete a file from your site, it remains in our content delivery network service provider (CDN) as a static asset, linked to its URL. To learn more nearly fully deleting files from your site, visit Image and file URLs in Squarespace.

Opening files

When visitors click file links, the file opens in their browser. After choosing a file, switch the Open up in New Window toggle on to make the file open in a new tab. Some file types download automatically rather than opening in the browser, regardless of this setting.

The file name displays on the browser tab, and if they download the file, it saves to their figurer using the file name.

Common file types

You can upload nearly types of files to your site. Here are some common file types you might employ:

.zip files - You can but add 1 file to each link. To link to multiple files at in one case, you can zip the files together and upload the .nada file every bit long as information technology's under 20 MB.
.pdf files - .pdf form functions won't work on forms uploaded to Squarespace.
.docx files - Visitors can merely download .docx files, even if yous cheque Open up in New Window.

File uploads elsewhere

Apart from linking to files, you lot can also add files in other areas of your site. You'll upload these files separately, and they won't appear in the file managing director of the link editor.

Images - Images uploaded to galleries, blocks, banners, or backgrounds display directly on your site rather than as linked files.
Site logo - Your site logo displays in identify of your site title.
Favicon or browser icon - Favicons display in browser tabs.
Audio - Audio files uploaded to sound blocks play directly on your site. Y'all tin can employ these to prepare upwards podcasts.
CSS files - Image and font files uploaded to the custom CSS editor can exist used in custom CSS.

Developer asset uploads

If you use the Squarespace Developer Platform, you tin can upload and sync all your template files through SFTP or Git connections. To learn more, visit our Programmer documentation.

FAQ

Can I change the file's URL?

No. Our content delivery network (CDN) assigns URLs automatically, and they can't be inverse. To learn more, visit Image and file URLs in Squarespace.

Can I protect my files from appearing in search engine results?

If you upload a file to a countersign-protected page, search engines can't access the page or alphabetize the file. However, if the page is indexed before setting the countersign, the file's CDN URL won't be countersign-protected, and search engines tin notwithstanding alphabetize the file, even after setting a page password.

To go on files secure, we recommend removing the file, so re-uploading information technology afterward setting a page countersign.

Can I add passwords to files?

While you can add together a countersign to a page, information technology isn't possible to password-protect an uploaded file.

Why is my file downloading instead of opening in the browser?

Whether a file opens or downloads may depend on an individual browser's settings. Some files, like .docx files, may ever download, even if Open in New Window is enabled.

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Source: https://support.squarespace.com/hc/en-us/articles/205813928-Uploading-and-managing-files